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Return & Refund

We stand behind the quality of our products and want to make sure our customers are completely satisfied.

Your satisfaction with our products is completely guaranteed for a full 30 days from the date of purchase. If you are not completely satisfied, simply write a brief explanation of your negative experience with the product to info@vitapia.com and write "Refund Request" in the subject line. We will then be happy to issue a full refund. 

To be eligible for a refund, your purchase must be made directly from Vitapia on Amazon or from our website Vitapia.com. If you have purchased a VItapia product from another website or a retail location, please contact them directly for order related issues.

If you purchased online from Vitapia.com your refund will be applied to the credit or debit card used for purchase.

  • Contact us via email at info@vitapia.com and write "Refund Request" in the subject line.
  • Provide your full name, order number, and the last four digits of the credit or debit card used for purchase
  • Your refund will appear on your account in 3-7 business days
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