Return & Refund
We stand behind the quality of our products and want to make sure our customers are completely satisfied.
Your satisfaction with our products is completely guaranteed for a full 30 days from the date of purchase. If you are not completely satisfied, simply write a brief explanation of your negative experience with the product to info@vitapia.com and write "Refund Request" in the subject line. We will then be happy to issue a full refund.
To be eligible for a refund, your purchase must be made directly from Vitapia on Amazon or from our website Vitapia.com. If you have purchased a VItapia product from another website or a retail location, please contact them directly for order related issues.
If you purchased online from Vitapia.com your refund will be applied to the credit or debit card used for purchase.
- Contact us via email at info@vitapia.com and write "Refund Request" in the subject line.
- Provide your full name, order number, and the last four digits of the credit or debit card used for purchase
- Your refund will appear on your account in 3-7 business days